10 Essential skills for product managers in the AI era

What should PMs be really learning today Have you been asked to add AI to your product?  I recently taught a class of about 40 product managers. I started by saying: “If you think your job is to figure out where to add AI to your product, you’re still missing the point.” Same blank stares. […]

The Value of AI: Why Critical Thinking Matters More Than Ever

What I am learning as I use Gen AI This article is written in July 2025. If you are reading this in 2026 or later, then this article will sound a bit outdated. ——–In 1991, I was building early versions of ERP and CRM software for my clients in India. The code base was C++ […]

The Power of Story Telling for founders and PM

A Product Leader’s Guide to Story Telling Once at an event, I stood before a room full of founders and PMs. I was going to talk about Ziply and give a demo. Instead of diving into my product or the demo, I opened with something unexpected:  “I was laid off two years ago.” The room […]

10 Essential Skills for Becoming a Better Product Manager

Beyond JIRA Tickets: What should PM learn about. I recently taught a class of about 40 students on Product Management. I usually start the first session with something like “ If you think your job is to talk to users and gather requirements and create Jira tickets, don’t call yourself a product manager”. It usually […]

Improving your PM skills in B2B

How is B2B different from B2C and how can you improve In the B2B SaaS model, companies develop software products and sell them to other businesses on a subscription or usage basis, typically charging a monthly or annual fee. This software can help businesses perform a wide range of functions, like managing customer relationships, streamlining […]

Domain Experience: A Must-Have for Product Managers?

Where is domain experience important and how does one gain the knowledge As a product manager, one of the most frequently asked questions I get from aspiring PMs in my coaching sessions is, “Do I need domain experience to be successful?” The answer, like many things in product management, is nuanced. While domain expertise can certainly be advantageous, it’s not always […]

15 learnings from 15 years of product management

15 years ago my life changed. I joined a startup as Employee #2 in August 2009. Fresh off an MBA and a course from the great Steve Blank, I was super eager to try my hand at a startup. I signed up for 3 months and ended up staying for 6 years. This startup experience […]

Beyond the PM job description

Things PMs do that never will be in a job description, and yet we must do them Hey PMs and aspiring PMs, A product manager’s job description has a number of bullet points, but there are many more things they do on a daily basis that are unwritten. Here are some things that I have […]

Product managers should follow 5 company metrics

As a product manager, do you follow the company’s financial metrics? Especially if you are a young company. Following the key metrics of your company helps you orient your product strategy. Based on how today’s numbers are moving (or not), you can influence downstream numbers, say 6 months and beyond, by implementing the appropriate product […]

Key Metrics to follow for B2B PMs

How to orient yourself to become a revenue centric PM As a product manager, do you follow the company’s financial metrics? In both my previous jobs, I used to diligently follow the company numbers. Each quarter, our CEO or CFO would present the performance and health of the company. I used to note down these […]